by Wendell Potter
One of my favorite bumper stickers reads, "If you're not outraged, you're not paying attention."
That's sort of how I feel about the health care debate. If more Americans paid attention to the fate of neighbors and loved ones who have fallen victim to the cruel dysfunction of our health care system, they would see through the onslaught of lies and propaganda perpetrated by special interests profiting from the status quo.
Since I started speaking out against the abuses of the insurance industry, I have heard from hundreds of people with maddening and heartbreaking stories about being mistreated and victimized by the greed that characterizes so much of the profit-driven American health care system.
Many other people send me links to articles or broadcasts they have seen. When I worked in the insurance industry, we called them "horror stories," and for good reason. The circumstances people often found themselves in were nightmarishly horrible. As an industry PR guy, my mission was to keep as many of those horror stories out of the media as possible. We didn't want the public to know.
It occurred to me recently that Americans are not sufficiently outraged because they either don't hear these stories or, if they do, don't believe how commonplace they are or that anyone they know could experience the same misfortune. Or they might hear that more than 50 million Americans don't have insurance because they can't afford it or, in many cases, can't buy it even if they can afford it, but they don't stop to think that real human beings make up that abstract 50 million figure.
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