The goal is to find “clusters’’ of deceptive behavior. A cluster is two or more behaviors, when the first happens within five seconds of a question. Examples of verbal deceptive behaviors:
1. Failure to answer the question directly.
2. Overly specific answers.
3. Verbal attacks at the person asking the question.
4. Enhancing qualifiers: “To be perfectly honest,’’ “candidly,’’ etc.
5. Being overly courteous or complimentary: “That’s a great question!’’ “You know, I knew I came to the right place. . .’’
6. Protest statements: A response to a question that is designed to convince rather than convey information. “A CEO of a public company would never do such a thing.’’
Examples of physical deceptive behaviors:
1. Changing one’s anchor point: Shifting in a chair, going from standing straight to leaning on a wall or table, etc.
2. Adjusting clothes, hair, jewelry, etc.
3. Covering one’s mouth or eyes.
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