Friday, November 25, 2011

Worst Airports in America

To determine the ranks, we considered the 50 largest airports in the U.S. according to total passengers in 2010 based on Airports Council International statistics. Each airport was ranked based on the following data points:

-Percentage of on-time arrivals in 2011 (weighted 25 percent) and percentage of on-time departures (25 percent), according to the Bureau of Transportation Statistics

-Average security wait time between 8 a.m. and 8 p.m. (20 percent) according to Flight Explorer

-Average percentage of on-time departures during national holidays (20 percent)—including Presidents' Day, Easter, Memorial Day, Labor Day, Thanksgiving, and the winter holidays—according to the BTS.

-Comfort and amenities for each airport, using the JD Power and Associates’ 2010 North American Airport Satisfaction Study, an exhaustive consumer rating of passenger satisfaction (10 percent).

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