Monday, January 02, 2012

That Was Fast -- After Only 24 Hours, Verizon Cancels "Convenience Fee" Following Customer Revolt

Yesterday, it looked like yet another company was deciding that screwing their customers for a few more bucks would make fine business sense. From CNN:

Verizon Wireless will soon make some customers pay for the privilege of paying their bills.

The nation's largest wireless company is instituting a $2 "convenience charge" for those customers who make one-time bill payments either online or by telephone. The fee will go into effect on Jan. 15.

Yep, you'd be paying a two dollar bill-paying fee to pay your Verizon bill. Brilliant!

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